FAQs

Find answers to a range of Frequently Asked Questions below.

What are your opening hours?

Answer: Our standard opening hours are:

Monday to Thursday: 8.00am to 5.00pm
Friday: 8.00am to 4.00pm
Saturday: 8.00am to 12.00pm (from April to October)

We offer extended hours during the busy harvest season. Please contact us for these hours.

Do you offer out-of-hours service?

Answer:  Yes we do and more so during the busy Harvest Season.  Contact your local depot for more information.

Do you offer delivery on parts?

Answer: Yes we do. We can offer a range of delivery options including timed next day deliveries, standard next day delivery and economy delivery.  Some larger items can also be sent on a pallet delivery service.

Contact our parts department for the full list delivery options and prices.

What are your delivery charges for parts orders?

Answer:  Prices will vary dependent on the delivery choice you require your goods to be sent on and also things like weight and carton size.

When you place an order we will let you know of the delivery cost.

Can you deliver my machine?

Answer: Yes we can. Of course you are welcome to arrange your own transport to collect a machine to save on our transport charge for delivering a machine.

Our cost for delivering a machine is dependent on the size and type of machine and therefore can vary.  Your sales representative will provide all the information you require prior to delivery and organise this for you.

What payment options do you offer on machinery?

Answer: You can pay for your machine by cash, cheque, debit or credit card and any form of electronic transfer such as BACS or CHAPS.

We also offer a range of competitive finance packages from carefully selected partners all of which are subject to status.

Do you offer credit accounts?

Answer: Yes we do offer a 30-day credit account for parts and service (not wholegoods), but this is subject to status and can be withdrawn at any time if our credit terms are not met.

How can I pay for my goods or service bills?

Answer: You can open a 30-day credit account (subject to status), or pay by cash, cheque, credit/debit card and electronic payment such as BACS transfer.

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Registered Address Potton Road, Abbotsley, St Neots, Cambs, PE19 6TZ | Company Number 00559255 | VAT Number GB 196 3297 23