Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Collings Brothers, we're committed to promoting responsible gambling. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or use gambling as an escape from problems.

Age Verification

In the United Kingdom, you must be 18 years of age or older to gamble legally. If you are under 18, you are not permitted to use any gambling services on this website. We take age verification seriously and reserve the right to request proof of age at any time.

Parents and guardians: If you have concerns about a young person's gambling, please contact the support organizations listed below.

Warning Signs of Problem Gambling

If you recognize any of the following warning signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses: Gambling more to recover money you've lost
• Hiding gambling: Concealing your gambling activities from family, friends, or partners
• Loss of control: Unable to stop or reduce your gambling despite wanting to
• Increasing stakes: Needing to gamble with larger amounts to achieve the same excitement
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Financial difficulties: Borrowing money to gamble or gambling with essential funds
• Mood changes: Becoming irritable, anxious, or depressed when not gambling
• Lying about gambling: Dishonesty about the extent or frequency of your gambling
• Using gambling to escape: Gambling to cope with stress, anxiety, or other problems
• Failed attempts to quit: Repeatedly trying and failing to cut down or stop gambling

Self-Help Tools & Limits

Most responsible gaming platforms offer tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount of money you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum loss limit to prevent excessive losses
• Betting Limits: Restrict the size of individual bets you can place
• Time Limits: Set automatic session timeouts to remind you to take breaks
• Reality Checks: Enable pop-up reminders during play to help you stay aware of your activity
• Self-Exclusion: Take a temporary or permanent break from gambling by self-excluding from one or more operators
• Account Closure: Permanently close your account if you wish to stop gambling entirely

We encourage you to use these tools proactively to maintain a healthy relationship with gambling.

Support Organizations & Resources

If you or someone you know is struggling with gambling, professional help is available. The following organizations provide confidential support:

United Kingdom

• GamCare – Free confidential support and counselling for problem gambling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Allows you to self-exclude from all licensed UK gambling operators at once
• Gamblers Anonymous – Peer support group
  www.gamblersanonymous.org.uk
  Telephone: 020 7384 3040
• National Problem Gambling Clinic – NHS specialist treatment
  Referral through your GP

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telefonberatung Glücksspielsucht: 0800 137 27 00 (free, confidential)

Note: Please be aware that Collings Brothers operates outside of GamStop. If you require GamStop protection, you must register directly with GamStop to self-exclude from all licensed UK operators.

Take Action Today

If you recognize any warning signs of problem gambling in yourself or someone close to you, please reach out for help. There is no shame in seeking support—professional advisors and peer groups are ready to assist you.

Remember: Gambling should be fun and entertaining. If it's causing you distress, financial hardship, or affecting your relationships, it's time to take action.

Contact one of the organizations above today. Help is available 24/7, and all services are confidential and free of charge.

Last updated: 2026